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It's easy for customers age 18 and over to sign up for AlbertaCannabis.org, but because our site has strict age controls, the process is a little bit different than most.

Below, you'll find a step-by-step overview of what you can expect when you sign up. If you haven't already, though, please review these important points about the site itself, purchasing cannabis, and shipping and delivery before you begin.

 

Step 1: Registration 

The first step is to find any Sign Up button. You'll be taken to the first step of the process, where you'll be asked to enter the following:

  • Your first name
  • Your last name
  • Your email address, entered twice to make sure it's typed properly
  • A password, also entered twice

 

Image - Register For An Account

 

You'll also be asked to read and agree to our Privacy Policy and Terms & Conditions before you continue. Pretty standard, so far.

 

Step 2: Email Verification

Once you've created your account, you'll receive a Thank You email as well as a second email containing a six-digit email verification code. As you continue the registration process, the site will prompt you to enter the six-digit code to confirm that the email address used with your new account belongs to you.

 

Image - Input Email Verification Code

 

Once you've entered the six-digit code, you'll move on to the age verification process.

 

Image - Email Verification Successful

 

Step 3: Age Verification

Tier 1 - Equifax Soft Check: Most customers will be verified using a soft check with Equifax to verify your identity and confirm your age only. You'll be asked for your name, email address, date of birth, and home address. Your credit is not affected in any way and if successful, verification will happen immediately.

 

Image - Age Verification

 

Tier 2 - Upload ID: If Tier 1 isn't successful, you'll move to Tier 2. You'll be asked for the same information as in Tier 1, but you'll also be asked to upload pictures of the front and back of any accepted identification. The verification process is automated and your information is not shared or stored.

 

Image - Age Verification Tier 2

 

Tier 3 - In-Person Verification: If Tier 2 fails, you'll move to Tier 3, where you'll be asked for the same information as before. This time, a bar code will be generated which you can print and take to the nearest Canada Post location for scanning and in-person age verification with any accepted identification. We'll also send you an email with the bar code in it.

 

Image - Age Verification Tier 3

 

Important:
  • Generating the bar code in Tier 3 may take a few minutes, so don't refresh the page.
  • If you reach Tier 3, do not go to Canada Post to age-verify in person if you're self-isolating or feeling sick. Delay your visit until it's safe to do so.
  • You can review a list of accepted identification here.
 
 
 

The Sweet Smell of Success

Once you've successfully created your account and verified your age, you can start shopping!

If you're still unable to age-verify after completing all three steps above, please contact us at albertacannabis@aglc.ca. We'll do our very best to reply within 1-2 business days and will be happy to help.

 

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